تحرير الموقع · 2026-10-08
Check four details
Check the service, time and time zone, amount, and beneficiary. Use booking details, not an unknown message.
Provisional or confirmed?
A provisional appointment is held for 30 minutes to upload a receipt. Staff review the payment afterwards. Upload success does not mean money arrived.
Keep the reference
Upload the transaction receipt, not a full bank statement. Read any rejection reason before paying again.
If plans change
Request rescheduling or cancellation from the booking details. Staff follow the saved policy. For refunds, verify the actual transfer; a system record does not move money.
General educational content, not a diagnosis or a substitute for an individual professional assessment.
Explore available appointmentsRead next
Your first counseling session: how to prepare
You do not need every answer before your first session.
Read articleRead & reflectAnxiety: when to seek professional support
Focus on the impact on your day rather than a self-diagnosis.
Read articleRead & reflectOnline counseling: privacy and preparation
Prepare your space, connection and practical questions.
Read article