Does a receipt confirm booking?
No. Staff verify the transfer first.
Can I change an appointment?
Submit a rescheduling or cancellation request from the booking details. Staff process it according to policy and availability.
Which time zone?
Change the time zone on the booking page. Account and staff screens use Cairo time.
Forgotten password?
Use your email and the recovery code shown at registration. Keep it secure.
Automatic messages?
Updates appear in your account. Automatic email and WhatsApp notifications are not enabled.
Should I explain my problem when booking?
No. Discuss sensitive details with your practitioner.
